1. Scope and Compliance
PrairieClean Pro ("we," "our," or "us") is committed to protecting the privacy and security of our clients, website visitors, and employees. This Privacy Policy governs the collection, use, and disclosure of personal and corporate information in accordance with Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information Collection
We collect information you voluntarily provide when requesting a service estimate, including names, corporate email addresses, phone numbers, and facility details. We also collect non-identifiable technical data (such as IP addresses and browser types) via cookies to optimize our website's performance.
3. Purpose of Collection
The information collected is used exclusively to: provide accurate commercial cleaning estimates, manage active service contracts, deploy personnel, process invoicing, and respond to customer service inquiries. We do not engage in the sale or unauthorized rental of client lists.
4. Data Security Protocols
As a commercial cleaning provider holding keys and access codes to Calgary businesses, security is our priority. Facility details and contact information are stored on secure, encrypted servers. Access is strictly limited to authorized management personnel and is not shared with front-line cleaning staff unless operationally required for site access.
5. Third-Party Disclosure
We do not share your information with third parties, except for trusted service providers (e.g., secure payment processors) who are bound by strict confidentiality agreements, or when required by provincial or federal law.
6. Access and Correction Rights
Under PIPA and PIPEDA, you have the right to access the personal information we hold about you and request corrections to any inaccuracies. To exercise these rights, please contact our administrative team.
7. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
PrairieClean Pro Commercial Services
112 4 Ave SW, Suite 400, Calgary, AB T2P 0H3
Email: [email protected]